Contact Climate Concern

Get in touch with us to discuss how we can support your climate action initiatives

Get In Touch

Multiple ways to connect with our team

Email Us

[email protected]

Call Us

(+250) 0788481439

Visit Us

Kigali, Rwanda

Send Us a Message

Office Hours

Main Office

Monday - Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Holiday Schedule

Our office is closed on national holidays. Emergency climate advisory services remain available 24/7 for urgent matters.

Response Time

We strive to respond to all inquiries within 24-48 hours during business days.

For urgent matters, please call our emergency hotline: +250 788 555 123

Our Location

Visit our office in Kigali, Rwanda

Directions

Our office is located in the heart of Kigali, easily accessible from all major roads. Ample parking is available on site.

Public Transport

Several bus routes stop within walking distance of our office. The closest bus stop is just 200m away.

Parking

We have dedicated parking spaces for visitors. Please inform us in advance if you're driving to our office.

Frequently Asked Questions

Quick answers to common questions

We strive to respond to all inquiries within 24-48 hours during business days. For urgent matters, please call our main office number.

While walk-ins are welcome, we recommend scheduling an appointment to ensure the appropriate team member is available to assist you.

Please include your organization name, project type, location, estimated timeline, and any specific challenges or goals you have.

Yes, we offer comprehensive virtual consultation services via video conference, phone, and email to accommodate clients worldwide.

Payment terms vary by project size and scope. We typically require a deposit to begin work, with the balance due upon project completion.

Yes, we work with clients across East Africa and internationally. Our team has experience with diverse regulatory environments and cultural contexts.